Terms of Service

Effective date: These terms apply to all services provided by 2PJZ Media Pty Ltd (ABN 92 702 114 446) unless otherwise agreed in writing.

1. About these terms

By engaging 2PJZ Media Pty Ltd (“we”, “us”, “our”) for media production and marketing services, you (“the client”) agree to these Terms of Service. If you have signed a separate written agreement with us, that agreement will prevail to the extent of any inconsistency with these terms.

2. Our services

We provide media production and marketing services, which may include video and photography production, content creation, brand development, digital marketing campaign management, social media management, and related creative services. The specific scope, deliverables, and timelines for your project will be set out in your written quote or proposal.

3. Quotes and engagement

• All quotes are valid for 30 days from the date of issue unless otherwise stated.
• A quote is an estimate based on the information you provide at the time. If the scope of work changes, we will provide a revised quote for your approval before proceeding.
• Work commences only after you have accepted a quote in writing (including by email) and paid any deposit required.
• Deposits are generally 50% of the quoted value unless otherwise agreed in writing.

4. Payment terms

• Invoices are payable within 14 days of the invoice date unless otherwise agreed in writing.
• Late payments may attract interest or recovery costs as permitted by law, and we may pause work on your project until outstanding amounts are settled.
• Third-party costs (such as stock licensing, paid advertising spend, talent fees, or venue hire) will either be itemised in your quote or billed at cost with prior approval.

5. Client responsibilities

• You agree to provide timely access to information, brand assets, approvals, and personnel reasonably required to deliver the services.
• You confirm that any materials you supply to us (text, images, logos, footage, or data) are owned by you or properly licensed, and that their use in your project will not infringe the rights of any third party.
• Delays caused by unresponsiveness, late feedback, or late supply of materials may affect agreed timelines and, where applicable, incur additional costs.

6. Revisions and approvals

Each deliverable includes the number of revision rounds stated in your quote. Additional revisions beyond that allowance will be quoted separately. Written approval of a deliverable (including by email) constitutes sign-off, and work performed after sign-off may be billed separately.

7. Intellectual property

• On full payment of our final invoice, you own the final deliverables created specifically for your project, as set out in your quote.
• We retain ownership of our pre-existing tools, templates, processes, know-how, and any working files not included in the agreed deliverables.
• Unless you request otherwise in writing, we may display completed work in our portfolio and marketing materials.
• You may not resell, sublicense, or reuse deliverables in a manner outside the licensed purpose without our prior written consent.

8. Third-party platforms and licences

Where services involve third-party platforms (such as advertising networks, hosting providers, or stock libraries), those services are subject to the relevant provider’s own terms. We are not responsible for changes those providers make to their platforms, pricing, or policies, though we will always notify you of any material impact on your project.

9. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the engagement, and to use it only for the purpose of delivering the services. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

10. Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified. Our services come with guarantees under the Australian Consumer Law that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

11. Limitation of liability

To the extent permitted by law, our total liability arising out of or in connection with the services is limited to the fees paid by you for the specific services giving rise to the claim. We are not liable for indirect or consequential loss, loss of profit, or loss of business opportunity, except where such liability cannot be excluded by law.

12. Cancellation and termination

• Either party may terminate an engagement with 14 days’ written notice, or immediately if the other party commits a material breach that remains unremedied.
• If you cancel a project after work has commenced, you remain liable for all work performed, third-party costs incurred, and any non-refundable deposit up to the date of cancellation.

13. Privacy

We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

14. Governing law

These terms are governed by the laws of Western Australia, and the parties submit to the jurisdiction of the courts of Western Australia and any courts competent to hear appeals from them.

15. Changes to these terms

We may update these terms from time to time. The current version will always be published on this page. Continued engagement after an update constitutes acceptance of the revised terms.

16. Contact

For any questions about these Terms of Service, please contact 2PJZ Media Pty Ltd at ceo@2pjzmedia.site.

2PJZ Media Pty Ltd — ABN 92 702 114 446 — Perth, Western Australia.